Privacy policy

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, process, and protect your personal data in accordance with applicable laws, particularly Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

1. Personal Data Administrator

The administrator of personal data is SOTE Jakubowicz General Partnership, based at ul. Wolsztyńska 2, 60-361 Poznań, registered in the National Court Register under KRS number 0000173954, NIP: 779-22-14-156, REGON: 634517809, phone contact: +48 736 382 120, +48 736 382 121, email: office@sote.pl.

2. Collected Personal Data

In the course of providing our services, we may collect the following personal data:

• Contact details: First name, last name, email address, phone number, company address.
• Transaction data: Information regarding orders, payments, and service delivery.
• Technical data: IP addresses, access logs, and information about the browser and device you use.
• Data related to cookies: Collected for technical and statistical purposes via cookies and similar technologies.

3. Purposes and Legal Basis for Data Processing

Your personal data is processed exclusively for specific purposes and in accordance with relevant legal bases:

• Contract conclusion and execution: Data is processed to conclude and execute a service contract, in accordance with Article 6(1)(b) of the GDPR.
• Legal obligations: Data processing may be required to fulfill legal obligations, such as issuing invoices (Article 6(1)(c) of the GDPR).
• User consent: If you provide consent, we may process your data for marketing purposes, such as sending a newsletter (Article 6(1)(a) of the GDPR).
• Legitimate interest: We may process data based on our legitimate interest, such as website traffic analysis, ensuring site security, or pursuing claims (Article 6(1)(f) of the GDPR).

4. Data Recipients

Your personal data may be shared with the following categories of recipients:

• Entities providing technical and IT services supporting the operation of our website.
• Courier companies and payment operators for order fulfillment.
• Government authorities if such an obligation arises from the law.

5. User Rights

Under the GDPR, you have the following rights:

• Access to your data: You can obtain information about what data we process and receive a copy of your data.
• Correction of data: You can request the correction of incorrect data or the completion of incomplete information.
• Deletion of data: You have the right to request the deletion of your data if it is no longer needed for the purposes for which it was collected.
• Restriction of processing: You can request a restriction of the processing of your data in specific cases.
• Objection to processing: You can object to the processing of your data based on the legitimate interest of the administrator at any time.
• Withdrawal of consent: If the processing of data is based on consent, you have the right to withdraw it at any time.

To exercise your rights, please contact us at the email address: office@sote.pl.

6. Data Retention Period

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including:

• Data related to the execution of a contract – for the duration of the contract and the period necessary to meet legal obligations (e.g., storing accounting records).
• Data processed based on consent – until the consent is withdrawn.

7. Cookies

Our website uses cookies for technical and statistical purposes and to optimize the website’s operation. Cookies may also be used for marketing purposes if you give your consent.

You can manage your cookie settings in your browser and block their use at any time; however, this may affect the functionality of the website.

8. Security Measures

We apply appropriate technical and organizational measures to ensure the security of your personal data, including encryption, access control, and regular audits of our IT systems.

9. Changes to the Privacy Policy

This Privacy Policy may be subject to changes due to technological developments, legal requirements, or changes in our business activities. We will inform you of any changes on our website.

10. Contact

If you have any questions regarding the processing of your personal data or wish to exercise your rights, please contact us: