A blog post about online stores on SOTE.
Information about online stores, online sales, and the e-commerce industry. Legal aspects of conducting business online. News and updates about the SOTESHOP software.
GPSR - Additional Product Safety Information
11/12/2024
We have introduced a new feature in SOTESHOP that makes it easier for sellers to add product safety information on the product page. This solution was developed in response to the requirements of the General Product Safety Regulation (GPSR), which obligates manufacturers and sellers to provide consumers with detailed safety information regarding product usage.
Information about the Manufacturer. Additional GPSR Data on the Product Page. Changes Required from December 13, 2024.
06/12/2024
The new feature in the SOTESHOP software allows compliance with GPSR requirements by introducing the "Manufacturer Information" section on product pages. This enables a transparent and regulation-compliant presentation of product details and the responsible entity's information. Changes required from December 13, 2024.
Improved Order Process Presentation and Added Completion Steps
27/11/2024
Just in time for the holiday shopping rush, we have introduced changes that simplify the purchasing process and enhance the shopping experience. The addition of clear order completion steps, more readable order details, streamlined transitions to payment, and intuitive returns to the store after payment make it easier for customers to shop, knowing exactly what is happening at each stage.
Better Presentation of Chat AI – Encourage Customers to Start a Conversation
21/11/2024
Chatting with the AI Assistant on the product page is a great way to support customers during their shopping experience, especially before the holidays. To make this feature even easier to use, we have introduced a new presentation that better encourages customers to engage in conversation.
SOTE AI Update. Harness Artificial Intelligence in Your Store.
07/11/2024
We have released a new version of SOTE AI that enhances existing features. The updates include increased data analysis capabilities and the default use of GPT 4o for content generation. This ensures that product descriptions, blog posts, category texts, and manufacturer information are more precise and leverage the latest OpenAI technologies.
New Features and Design for Customer Accounts. Improved Clarity and Easier Shopping.
29/10/2024
The "Customer Account" in the online store has been revamped to make shopping and managing data easier. The updates enhance navigation within the user account, providing a clearer overview of orders, discounts, newsletter subscriptions, and managing delivery addresses and contact information. New functionalities, such as a side menu and cart preview, make shopping even more convenient, allowing customers to easily track their favorite products and plan future purchases.
Set Up a SOTESHOP Online Store with Free Hosting for 3 Months
24/10/2024
New offer from SOTE! Now you can set up a SOTESHOP online store and enjoy free SOTE hosting for 3 months. The offer applies to annual SOTESHOP Standard, Pro, and VIP packages for new licenses, where you will receive SOTE Standard Hosting free for the first three months as part of the promotion.
Assistant and Chat AI Now Standard for All SOTESHOP Stores. Try It for Free.
17/09/2024
Artificial intelligence is evolving at a rapid pace, offering increasing capabilities that can be utilized in online stores. A prime example of a highly useful feature is the Assistant and Chat AI, which is now available to all our customers – both those already using SOTE AI and those just starting their journey with AI. Now, Chat AI can be activated and tested in SOTESHOP for free, even in the demo version. Activate SOTE AI and take advantage of the new possibilities offered by artificial intelligence.
New product option presentation format. Clear presentation of sizes, colors, photos, and prices.
12/08/2024
We have prepared a new version of product option presentation, making it easier for customers to choose the right variants. The main difference is that the options are no longer presented as a dropdown list but as pictures or selectable items. This presentation increases data clarity and makes the decision-making process easier for customers. The new version of options is available by default.
Greater Knowledge with Chat AI. Additional Product and Store Information.
01/08/2024
Chat AI is revolutionizing e-commerce, and we are adding another brick to the revolution by introducing new capabilities for our service. Now, Chat AI not only has the knowledge available on the product page but can also include hidden information and general sales details about the store. These new features allow for even better customer service and can significantly enhance the knowledge Chat AI uses during customer interactions. Help your customers 24/7, 365 days a year. Increase your sales with Chat AI.
Why Update the Graphics in Your Online Store?
25/07/2024
In today's world, the appearance of an online store is crucial. Modern, clear, and aesthetic graphics can significantly impact user experience, directly affecting sales results. Many online store owners do not realize how important it is to regularly update their store's appearance. Are you one of them? Does your store need a refresh?
Chat AI and the new GPT-4o Mini version, now 20 times cheaper with OpenAI. Leave the competition behind.
24/07/2024
On July 18, 2024, OpenAI released a new version of the GPT model called GPT-4o Mini. It is dedicated to supporting AI assistants, such as SOTE Chat AI. Thanks to the new version, the operating cost through OpenAI decreases 20-fold, and currently, the cost of one chat conversation is about 1 grosz. Additionally, responses are presented faster. Naturally, this model has already been added (five days after its release) to our Chat AI solutions. Learn more about how to use GPT-4o Mini and Chat AI in your online store.
SOTESHOP 8.3.1 Online Store
17/07/2024
A new version of the SOTESHOP online store, version 8.3.1, has been released. Below is a summary of the changes covering both SOTESHOP 8.3.0 and 8.3.1. We have introduced a total of 62 improvements, including a product Q&A module, security fixes, two-factor authentication (2FA), Assistant and Chat AI, delivery updates, graphics, and much more.
Launch Chat and AI Assistant in Your Store. 7-Day Demo and New AI Service.
12/07/2024
We have added a new and more affordable service related to AI Chat. By ordering the new service, you can immediately activate the AI Assistant in your store. You can also try the 7-day demo version. Use artificial intelligence in your store to increase sales and improve customer service.
New 2FA Verification Option in the Shop Panel with a Mobile App
10/07/2024
We are pleased to announce that a new two-factor authentication (2FA) option has been introduced in our shop panel. Now you can use mobile applications such as Google Authenticator or Authy (Twilio) to additionally secure your account. With this method, when logging in from a new device, a one-time code generated by the app on your phone will be required.
AI Assistant will offer a discount and a better product price. Sell more with AI.
02/07/2024
Discounts are a good way to encourage customers to shop. They can be found in the form of discount codes in promotional materials or received directly from the seller. But what happens when a customer talks to an AI Assistant, do they also get a discount? Read the article to find out how automatic discounts work with Chat AI in SOTESHOP.
AI Assistant will not only answer questions but also recommend products.
26/06/2024
Last week, we launched Chat AI, which allows for conversation with the AI Assistant and helps with shopping. Now we are introducing another feature that allows searching and recommending products using AI during the conversation. As the first company in Poland and one of the first in the world, we offer this type of ready-made solution in e-commerce software. Check out Chat AI and stay ahead of the competition by light years.
Chat and AI Assistant in SOTESHOP. AI Revolution in Customer Service.
19/06/2024
We have very good news for our customers and a new revolutionary solution using artificial intelligence: Chat AI. Thanks to this solution, store customers will be able to talk to the AI Assistant, who will provide them with product information and help them make a purchase decision. The new Chat AI feature is available as part of SOTE AI PRO.