Artificial intelligence (AI)

SOTE AI PRO is a service fully integrated with SOTESHOP AI, available directly in the store’s admin panel. Activation is all it takes to launch intelligent search, an AI assistant, and automatic content generation. These are practical tools that support customers’ purchasing decisions, streamline customer service, and help systematically increase sales performance based on real user needs. Everything is ready to use without additional implementations or integrations and works from day one.

he SOTESHOP online store is changing its name to SOTESHOP AI. This is not just a name change - along with it, we are introducing many new AI features to the store. The first is making AI features available by default, free of charge, for all stores as part of the SOTE AI Start service. Stores already using SOTE AI will receive significantly higher AI credit limits. Additionally, we have introduced features that allow AI systems such as ChatGPT, Gemini, Claude, Perplexity, and many others to recommend products from stores in AI-generated answers. This is a new, free, and modern channel for acquiring new customers. What’s more, every customer using SOTESHOP 8 automatically gets SOTESHOP AI and new capabilities - all you need to do is update your store. It’s a great start to 2026.

On the final stretch before the holiday rush, we have a gift for our customers in the form of improved AI search. In the new version, the artificial intelligence system helps customers find products even better by suggesting not only products, but also categories and similar phrases. As a result, searching becomes faster, more accurate, and leads to more effective purchases for both new and returning customers.

We have released a new version of SOTE AI PRO, where Chat AI works on every page of the store - from products to informational pages and the blog. The AI Assistant has become a guide throughout the entire store, and responses are now more accurate, clearer, and better tailored to customer needs.

The new version of SOTE AI PRO allows you to launch Chat AI, which not only answers questions about the currently viewed product but also includes data from the entire store's offer in its responses. This is a major change that allows the AI Assistant to assist customers more effectively during shopping. Discover the new Chat AI features.

We have released the third version of the AI translation system for the SOTESHOP online store. The new version not only offers better translation quality, but also supports translating complex HTML files. We’ve also improved the automatic translation mechanism for the store’s entire assortment. Take advantage of AI translations and reach new customers.

We've introduced an update that significantly speeds up the performance of SOTE AI. Product description generation and assistant responses in Chat AI are now over 3 times faster — both in the panel and in the store. This is a real improvement that translates into smoother and more convenient work.

Starting May 1, we are introducing important changes to the SOTE AI offer – increasing package limits and updating prices. But that’s not all – you can now use a new search function that shows what your customers are looking for in your store and whether the system is finding the right products for them. More control, more data, more effectiveness.

Discover the revolutionary SOTE AI PRO offer – now with a doubled credit limit, increasing from 1,000 to 2,000 per month, and an intelligent billing system where credits are only deducted when a search returns results. This solution ensures that every AI interaction brings measurable benefits, and your customers receive even more accurate AI recommendations when standard searches fail.

Did you know that on average, 50% of queries in online stores result in no matches, even though the sought-after products are available? Customers often enter product names in various ways, making traditional search engines struggle to find the right offers. At SOTESHOP, we solved this problem with modern AI search technology that understands the meaning of queries and intelligently matches products to user needs. This breakthrough solution significantly increases search effectiveness and improves conversion rates in online stores.

Chatting with the AI Assistant on the product page is a great way to support customers during their shopping experience, especially before the holidays. To make this feature even easier to use, we have introduced a new presentation that better encourages customers to engage in conversation.

We have released a new version of SOTE AI that enhances existing features. The updates include increased data analysis capabilities and the default use of GPT 4o for content generation. This ensures that product descriptions, blog posts, category texts, and manufacturer information are more precise and leverage the latest OpenAI technologies.

Artificial intelligence is evolving at a rapid pace, offering increasing capabilities that can be utilized in online stores. A prime example of a highly useful feature is the Assistant and Chat AI, which is now available to all our customers – both those already using SOTE AI and those just starting their journey with AI. Now, Chat AI can be activated and tested in SOTESHOP for free, even in the demo version. Activate SOTE AI and take advantage of the new possibilities offered by artificial intelligence.

Chat AI is revolutionizing e-commerce, and we are adding another brick to the revolution by introducing new capabilities for our service. Now, Chat AI not only has the knowledge available on the product page but can also include hidden information and general sales details about the store. These new features allow for even better customer service and can significantly enhance the knowledge Chat AI uses during customer interactions. Help your customers 24/7, 365 days a year. Increase your sales with Chat AI.

On July 18, 2024, OpenAI released a new version of the GPT model called GPT-4o Mini. It is dedicated to supporting AI assistants, such as SOTE Chat AI. Thanks to the new version, the operating cost through OpenAI decreases 20-fold, and currently, the cost of one chat conversation is about 1 grosz. Additionally, responses are presented faster. Naturally, this model has already been added (five days after its release) to our Chat AI solutions. Learn more about how to use GPT-4o Mini and Chat AI in your online store.

We have added a new and more affordable service related to AI Chat. By ordering the new service, you can immediately activate the AI Assistant in your store. You can also try the 7-day demo version. Use artificial intelligence in your store to increase sales and improve customer service.

Discounts are a good way to encourage customers to shop. They can be found in the form of discount codes in promotional materials or received directly from the seller. But what happens when a customer talks to an AI Assistant, do they also get a discount? Read the article to find out how automatic discounts work with Chat AI in SOTESHOP.

Last week, we launched Chat AI, which allows for conversation with the AI Assistant and helps with shopping. Now we are introducing another feature that allows searching and recommending products using AI during the conversation. As the first company in Poland and one of the first in the world, we offer this type of ready-made solution in e-commerce software. Check out Chat AI and stay ahead of the competition by light years.