Better Presentation of Chat AI – Encourage Customers to Start a Conversation

Chatting with the AI Assistant on the product page is a great way to support customers during their shopping experience, especially before the holidays. To make this feature even easier to use, we have introduced a new presentation that better encourages customers to engage in conversation.

Better Chat AI Presentation on the Product Page

The Chat AI feature offers immense possibilities for customers, allowing them to ask questions about a selected product, its features, price, discount, and more. However, even the best store feature won’t be helpful if customers don’t use it. That’s why we’ve added solutions that not only enhance the presentation of Chat AI on the product page but also actively encourage conversations.

Example of the presentation on the product page.

Description of Changes in the Update:

• Chat AI Configuration
  • Added ready-to-use avatars/photos for AI agents.
  • Option to upload your own photo.
• New button design
• Added text animation
• Updated design of all store graphics included in the standard package.

Simply update your store to take advantage of the new and improved presentation.

Chat and Assistant AI for Everyone

We remind you that the Chat AI feature is included as part of the SOTE AI service and can also be tested for free. Learn more: Assistant and Chat AI Now Standard for All SOTESHOP Stores.

Related Pages

• SOTE AI Information
• SOTE AI Documentation
• Additional SOTE AI Credits