75% of customers choose online chat. Facebook Messenger.
17/05/2019
Add a chat to your online store and increase sales. With integration with Facebook Messenger you can add a chat to your store completely for free.
Do you know that:
- 75% of customers prefer to contact via online chat?
- 44% of customers claim that one of the most important features a store can offer is the ability to talk to a real person who will answer questions during shopping?
- 51% of customers expect online contact 24/7?
- 38% of entrepreneurs believe that their customers consider ready-made template answers to be frustrating?
- 53% of customers decide to leave the website if they do not find an answer to their questions quickly?
Source: https://techjury.net/stats-about/live-chat/
Facebook Messenger App
The app integrates the store with the Facebook Messenger chat, so you can talk to customers visiting the store page and help them with their purchases.
- If you want to make better use of Facebook's advertising and statistics features, activate the Facebook Pixel,
- If you use Facebook Messenger, you can target separate ads to everyone who has chatted.
Download the addon: Facebook Messenger
Set up your SOTESHOP online store for 14 days for free.
Check out the new version of SOTESHOP 8.
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